2019

What Does a Call Center Do

What Does a Call Center Do?

Call centers have existed for many decades with the traditional call center being a place for customers to simply call in and speak with agents regarding any questions or concerns they have. The call center is basically an organization’s customer support center. This remains true today, but constantly evolving technology and changes in customer behavior

Software Tools Heading Into 2020

7 Best User Testing Software Tools Heading Into 2020

When it comes to usability, most business and product owners turn to an Internal Quality Assurance (QA) team or an outsourced focus group, not realizing that there is great User Testing Software on the market. Although focus groups and QA teams work well, these groups can be costly and not very time efficient. There are

Self-Storage Can Change Your Life

4 Ways Self-Storage Can Change Your Life

Is your house a little too cluttered? Do you find yourself constantly running out of space for your belongings? If so, you’re not alone. Many of us find it difficult to declutter, especially when the items in question hold sentimental value. But there has to be a better system than creating more piles? Instead of

How to Find a Company by Their Phone Number

Way back when, getting a call from an unknown number probably meant it was a friend you hadn’t programmed into your phone yet. Now that consumer data has become an incredibly popular commodity, getting a call from an unknown number could mean spam calls, job interviews, marketing cold calls, and much, much more. Luckily, with