What Does a Call Center Do?
Call centers have existed for many decades with the traditional call center being a place for customers to simply call in and speak with agents regarding any questions or concerns they have. The call center is basically an organization’s customer support center. This remains true today, but constantly evolving technology and changes in customer behavior […]
7 Best User Testing Software Tools Heading Into 2020
When it comes to usability, most business and product owners turn to an Internal Quality Assurance (QA) team or an outsourced focus group, not realizing that there is great User Testing Software on the market. Although focus groups and QA teams work well, these groups can be costly and not very time efficient. There are […]
Major Drawbacks of Cloud Security Cameras and the Benefits of On-Camera Storage
Cloud security cameras stream network video to the cloud and they allow for remote viewing of footage from any approved device. These systems are becoming a more common choice as a business security camera system. They are frequently used by businesses with multiple locations as well as in schools, hospitals, and banks. The cloud is […]
Grow Your Sales: Ringless Voicemail Marketing Brings in Customers
When your business relies on sales, you want to do everything you can to bring in customers. With ringless voicemail marketing, you’ll find that gaining new clients is easier than ever before. Here’s how you can grow your sales with ringless voicemail. It’s Ringless—Clients Never Get a Call! Ringless voice mail is the perfect way […]
How to Launch and Market an eCommerce Business
When it comes to customers, eCommerce businesses run on successful launches and wide coverage areas. When developing a new eCommerce store, it’s important to have clarity when pursuing a certain customer base. This starts with having a strong brand in the space and having a clear message when engaging with customers. It’s also important to […]
4 Ways Self-Storage Can Change Your Life
Is your house a little too cluttered? Do you find yourself constantly running out of space for your belongings? If so, you’re not alone. Many of us find it difficult to declutter, especially when the items in question hold sentimental value. But there has to be a better system than creating more piles? Instead of […]
How to Find a Company by Their Phone Number
Way back when, getting a call from an unknown number probably meant it was a friend you hadn’t programmed into your phone yet. Now that consumer data has become an incredibly popular commodity, getting a call from an unknown number could mean spam calls, job interviews, marketing cold calls, and much, much more. Luckily, with […]