Month: December 2019

What Does a Call Center Do?

Call centers have existed for many decades with the traditional call center being a place for customers to simply call in and speak with agents regarding any questions or concerns they have. The call center is basically an organization’s customer support center. This remains true today, but constantly evolving technology and changes in customer behavior […]

Major Drawbacks of Cloud Security Cameras and the Benefits of On-Camera Storage

Cloud security cameras stream network video to the cloud and they allow for remote viewing of footage from any approved device. These systems are becoming a more common choice as a business security camera system. They are frequently used by businesses with multiple locations as well as in schools, hospitals, and banks. The cloud is […]

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